Website Stability & Development Update: Client Communications Summary
A comprehensive overview of recent client interactions, platform stability efforts, and upcoming project milestones for October 2025.
Platform Stability Concerns & Resolutions
Recent client communications have highlighted recurring downtime issues affecting multiple websites. Despite previous resolutions, the problem persists, indicating a need for deeper technical intervention. The development team has identified that the current codebase is consuming its own resources, leading to instability.
In response, a major refactoring initiative has been planned to resolve these underlying issues. The focus is first on establishing a stable and secure platform before proceeding with further development work. This strategic approach ensures that foundational problems are addressed comprehensively.
Key Development Milestones
- • Staging environment completion targeted for September 19, 2025
- • Production deployment scheduled for September 22, 2025
- • Security audit to be conducted alongside stability fixes
Client Project Updates & Feedback
Several client projects are in active development, with new requirements and maintenance plans being discussed. Communication remains a priority to ensure alignment on expectations and deliverables.
For a major university client, all pending invoices are set to be cleared by Monday, October 14, 2025. A new development retainer is being negotiated for approximately 5-10 new pages, with an AMC (Annual Maintenance Contract) plan to follow post-launch.
App-Specific Issues Addressed
- • Apple Pay orders not reflecting in the dashboard
- • Credit Card and NAPS orders processing correctly
- • Double booking occurrences and slot management bugs
- • Vendor commission calculation adjustments needed
Hosting & Administrative Updates
Recent administrative changes include the migration of a client’s website to new hosting. The new admin panel URL has been shared with the client, and a detailed folder structure has been provided via OneDrive for reference.
Transaction references for invoices are being requested by the finance team to streamline payment processing. This step is crucial for maintaining accurate financial records and ensuring timely payments from clients.
Upcoming Client Engagements
- • Scheduled call with SVS client for proposal clarification
- • Demo date confirmation pending callback from Ram
- • Follow-up meeting with Nellai for page requirements
Action Items & Next Steps
The development team is focused on completing all outstanding work by the end of this week. Key priorities include resolving image upload functionality that is hindering a client’s Diwali marketing campaign and finalizing the refactoring process to ensure platform stability.
Client feedback continues to guide the development process, with regular follow-up calls and meetings scheduled to address concerns, clarify requirements, and confirm timelines. This proactive approach helps maintain transparency and ensures project success.