Furlenco is India’s largest online furniture rental platform with operations in Chennai, Bangalore, Delhi, Gurgaon, Noida, Pune, and Mumbai. With multiple flows of execution from customer verification, furniture dispatch, monetary collections and furniture collections, it made all the more sense to utilize Pupa Clic’s mobile feet on street management tool – mobFos.
mobFos is a from the ground up built CRM which has closed 60million cases till date, comprising of a Web based Backend and mobile App used to manage and monitor mobile work force such as feet on street and vehicles. An intensive tracking solution is also part of the development which includes route tracks, speed track and mobile battery status.
Some of the salient features include offline sync, work in progress, battery and device sensor analytics with GEO radius and capture.
The workflow is seamlessly integrated to send cases, manage reports and view the closure locations along with a recorded history and smart customer mapping which makes mobFos the right system as an efficient tool for Furlenco.